Category Archives: Strategic Management

Depot Operational Review – City of Bunbury

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GFG Consulting was engaged to undertake a comprehensive structural and operational performance review of the Infrastructure Directorate. The primary purpose of the review was to document and identify improvements that will assist in increasing the City’s efficient delivery of the existing services.

As a guide, the review considered the following functional aspects of the Directorate:

  • Strategic Context/Alignment
  • Team Structure/Role of Team and Team Members
  • Operations Department practices and processes
  • Expected/Agreed Level of Service
  • Team Culture/Staff Turn-Over
  • Occupational Health and Safety
  • EEO Matters/Considerations
  • Governance/Compliance
  • Communications Internal/External
  • Supporting Systems and Processes
  • Workload/Capacity
  • Supporting Infrastructure/Plant/Equipment
  • Team Organisation/Works Planning
  • Performance Measurement/Reporting
  • Team Management/Accountability
  • Financial Performance/Benchmarks
  • Quick Wins & Opportunities for Improvement

A final report that:

  • Summarised the review process undertaken;
  • Outlined strategic alignment of the team with regard to service delivery;
  • Identified the teams strengths and weaknesses;
  • Identified key areas for improvement;
  • Outlined a prioritised action plan for implementation of suggested improvements

Operations Centre Review – City of Kwinana

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An Operational Review of City of Kwinana Operations Depot service delivery model and the development of a recommendation report outlining the optimal future model.

Project involved:

  • Investigate and analyse all maintenance and construction operations performed from the existing City of Kwinana Operations Depot.
  • Produce a recommendation report for optimal future service delivery and subsequent facility requirements of a new Operations Centre
  • Conducting on-site observations of internal systems and facilities layouts to collect data
  • Identify best practice within other Local Authorities.
  • Review and analyse data and documentation to identify areas for improvement.
  • Design and facilitation of workshops with all Operations Staff and interviews with Executive Staff

 

Outcomes:

  • Delivery of an Outcomes Report with Recommendations and Implementation Plan

Feasibility Study & Community Consultation & Engagement for Waste Disposal and Resource Recovery – Shire of Augusta – Margaret River

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The Shire of Augusta-Margaret River engaged GFG Consulting to undertake a feasibility study associated with waste disposal and resource recovery. Community consultation included a “Your Say” online consultation hub, and information and updates about the Waste Management Project were made accessible through this site. A community survey was developed with three clear alternatives. In addition, a series of community workshops were held and a comprehensive Waste Education Program was completed.

The final plan is being utilised to inform and direct decision making as to the future strategic direction for the Shire Waste Services.

Operations Review – City of Mandurah

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GFG Consulting was engaged to provide a review of the City’s Park’s team and Works in two stages.

The project included:-

  • The design and facilitation of workshops with all Operations Staff and interviews with Executive Staff
  • Stakeholder engagement (including Communications Strategy)
  • Conducting on-site observations of internal systems and facilities layouts to collect data
  • Identify best practice within other Local Authorities.
  • Review and analyse data and documentation to identify areas for improvement.
  • Deliver comprehensive review report and actions.

 

GFG Consulting provided the following:-

  • Delivery of an Outcomes Report with Recommendations and Implementation Plan
  • Assisting with Implementation of Outcomes (2017/2018)
  • Delivery of Works Planning and Active Management Training (2018)
  • Follow up Work Planning/Active Management progress review (2019)
  • Review of subsequent areas/activities – Construction Works (2019)