Operations Centre Review – City of Kwinana

An Operational Review of City of Kwinana Operations Depot service delivery model and the development of a recommendation report outlining the optimal future model.

Project involved:

  • Investigate and analyse all maintenance and construction operations performed from the existing City of Kwinana Operations Depot.
  • Produce a recommendation report for optimal future service delivery and subsequent facility requirements of a new Operations Centre
  • Conducting on-site observations of internal systems and facilities layouts to collect data
  • Identify best practice within other Local Authorities.
  • Review and analyse data and documentation to identify areas for improvement.
  • Design and facilitation of workshops with all Operations Staff and interviews with Executive Staff



  • Delivery of an Outcomes Report with Recommendations and Implementation Plan
Posted in Strategic Management.